This year’s report gives an overview of how ISS addresses sustainability challenges and provides case studies on what ISS policies mean in practice, highlighting the company’s engagement with – and impact on – stakeholders and broader society. ISS defines its key sustainability challenges in three areas:
People: Promoting safe working conditions and human rights
Planet: Reducing our impact on environment and climate
Profit: Complying with sound business standards
The three areas are aligned with 7 of the 17 UN Sustainable Development Goals (SDGs), including on gender equality, productive employment and decent work for all, and sustainable consumption and production patterns.
Joseph Nazareth, Head of Group HSEQ & Corporate Responsibility, said:
“ISS is a responsible citizen, and we have ambitions plans for how we can make the world a better place for our people, customers, and their surrounding communities. With our global reach and impact both on ISS employees and on customers’ employees, we have great opportunities to bring about positive change. We saw progress on a number of fronts in 2018 and look forward to making even greater progress in the year ahead.”
Cases in this year’s Corporate Responsibility Report focus on ISS’s impact on diversity and inclusion through a refugee recruitment programme in Finland, a social mobility initiative in India, and employment opportunities for economically vulnerable people in Spain.
The report also includes information on ISS’s approach to mitigating climate change, strengthening workplace health and safety, and ensuring ethical business practices.